We changed our website server to upgrade on May 18th in 2017, you may experience login issues. Please check out what changed and what you should do.
What Changed & What you should do
1. Login & Password
- Login : Email address
*important : Please check if the letters of your email is upper case or lower case. For example, if your registered email is \'Gentlershop@gmail.com\' and if you enter \'gentlershop@gmail.com\', you will be failed to login.
- Password : 5 alphabets of your name(first name + last name) in small letter(lower case).
- We changed your password temporarily.
It is first 5 Letters of your name. Please enter 5 alphabets of your name(first name + last name) in small letter.
If your name is less than 5 letters, if your name is not in English, or you didn\\'t register your name, please use ‘gentler’ as your password.
[EXAMPLE]
| First Name + Last Name | password (in small letter) |
| Christopher + Lee | chris |
| Simon + Nyugen | simon |
| Vu + James | vujam |
| ki-hun | kihun |
| Bo + Li | gentler |
| 光用 | gentler |
| Дарья + Голосеева | gentler |
- Please verify the upper case and lower case of your email address.
After login successfully, please change your password as soon as possible for the security.
2. Promotion
1. Bonus Coupon
- $ 10 coupon for over $ 150 Purchases.
- $ 30 coupon for over $ 300 Purchases.
- $ 50 coupon for over $ 500 Purchases.
2. New items 5% OFF
- New updated items (Recent 1 week).
3. 2% Points for registered member
3. Points
10 points will be 1 point on the new store.(1 point = $1)
If you have any questions and problems, please feel free to contact at gentlershop@gmail.com. Sorry for the inconvenience, and hope your understanding.
Thank you very much.
Gentler
